Berkshire Maestros Job Opportunities Berkshire Music Hub

Online Learning and COVID-19 Related FAQs

We appreciate that in these challenging times when we are finding alternative ways of keeping the music going, there are lots of questions that you may want to ask us. We have gathered together the most commonly asked questions and their answers:

Q1 Will the charges remain the same for online lessons?
A Yes
   
Q2 Can siblings have lessons together?
A Yes, siblings learning the same instrument with the same teacher can have a shared lesson.
   
Q3 What happens if I do not want online lessons?
A Teachers can email tasks to students and get recorded examples sent back as a way of continuing with lessons or please email admin@berkshiremaestros.org.uk who will offer guidance going forward.
   
Q4 What will happen with ensembles/group activities?
A All ensembles/group actives have been cancelled and the charges for the summer term removed.
   
Q5 I would like to suspend my lessons until September, is this possible?
A Please email admin@berkshiremaestros.org.uk with your request
   
Q6 What are you offering students with learning disabilities?
A Teachers will have individual conversations with parents to find the most suitable fit on a case by case basis, possibly more by email contact than online.
   
Q7 Will lessons stick to the original timetable or can lessons be rescheduled for after school (for example for key workers/parents working from home)?
A Lesson scheduling will be at the discretion of the teacher and at a mutually agreed time with the parent.
   
Q8 By agreeing to online lessons is this a replacement for face to face lessons and under the same terms and conditions?
A Yes
   
Q9 If I give permission, can teachers offer my child an online lesson without my presence?
A The restrictions are as follows: 
* For children aged 12 and under, an adult should be present in the room for the duration of the lesson. 
* For children aged 13 - 15 an adult should be present for the start and end of the lesson and be on hand if necessary, but not necessarily in the room. 
* For young people aged 16 - 18, lessons can be unaccompanied.
Berkshire Maestros online instrumental lessons permission form must be returned, agreeing to these arrangements, before online lessons can take place - this can be accessed here.
   
Q10 We have no video access, only audio. Is this sufficient?
A No, audio would not be enough as the teacher would need to see the student’s technique, as this could lead to bad habits.
   
Q11 Where can I find the policies and guidelines for Online Learning?
A They can all be found on our Online Learning page here.
   
Q12 I’ve never used Zoom before – how does it work?
A You can find our simple instructions lower down this page.
   
Q13 I have a question that isn’t answered here. How can I get in touch with you?
A Please email us and we will do our best to help you.

For reference, our Online Learning Guidelines and Acceptable Use Policy are:

Online Learning Guidelines for Parents/Carers and Students July 2020

Acceptable Use Policy Online Learning for Parents and Students July 2020


Basic instructions for using Zoom

Before you follow these steps, please ensure that you have the app downloaded to your device. App Store (on iPhone/iPad), Play Store (for Android) or download from the Zoom website for Laptop/PC users.

iPhone users
1. Touch the link
2. Touch ‘join with video’
3. Touch ‘call using internet audio’
4. Bottom left of the video screen, you have options to start/stop* video and mute/unmute* your microphone (red line through the microphone icon means you are muted)
* tap anywhere on the screen to open the menu if you can’t see any options

Android users
1. Click on the link
2. Chose to open with Zoom (if prompted)
3. Bottom left, press ‘join audio’ and chose ‘call via device audio’
* tap anywhere on the screen to open the menu if you can’t see any options
4. Bottom left of the video screen, you have options to start/stop video and mute/unmute your microphone (red line through the microphone icon means you are muted)

iPad users
1. Touch the link
2. Touch ‘open’ when it prompts to open Zoom
3. Touch ‘join with video’
4. Touch ‘call using internet audio’
5. Top right of the video screen, you have options to start/stop* video and mute/unmute* your microphone (red line through the microphone icon means you are muted)
* tap anywhere on the screen to open the menu if you can’t see any options

Laptop/PC users
1. Click on the link
2. Click ‘allow’ when it prompts to open Zoom
3. Click ‘join with computer audio’
4. Bottom left of the video screen, you have options to start/stop video and mute/unmute your microphone (red line through the microphone icon means you are muted)
* move your mouse and the menu will appear

To really get the most out of Zoom, explore the other options along the bottom toolbar. You can ‘raise your hand’ and ‘chat’ using text rather than voice. Please do not record to ensure good practice of online safety and remember to mute your microphone!

 

Facebook Twitter Linkedin YouTube Channel Instagram
Arts Council England logo